Create free and paid tickets with pricing phases, badge roles, and transfer policies.
From your dashboard, click Gate in the sidebar under the Build section. Gate is Gythr's registration and ticketing module. On the Gate landing page, click Ticket Types to manage your tickets.
Once you've created your event, ticket types are the first thing to set up — people need a ticket before they can access your event.
A ticket type defines an admission category for your event. You can create as many types as you need. Common examples:
Click Add Ticket and start with the basics:
Free tickets are confirmed immediately when someone registers — they fill out the form and get a confirmation email with their QR code right away. Paid tickets redirect the registrant to Stripe Checkout after the form. The registration is only confirmed after successful payment; if payment is abandoned, no registration is created.
Important
Paid tickets require a connected Stripe account. See the 'Connecting Stripe for Payments' guide to set this up first.
On a priced ticket, check Enable time-based pricing phases to make the price change automatically over time. This is how you run a super-early-bird → early-bird → regular → late pricing ladder without manually editing prices on specific dates.
Each phase has three fields:
The last phase has no end date — it shows "Until sale ends" and runs right up to your sale window's close. Click Add phase to add more tiers, and the trash icon to remove one. On the public page, the current phase's price is shown along with a hint like "Increases to $X on [date]" to nudge fence-sitters.
Pro tip
Phased pricing is your urgency engine. A visible 'price goes up Friday' deadline converts better than a static price. We wrote a full playbook on structuring these tiers — see the Gythr blog post on phased ticket pricing.
Two fields control how many tickets sell and when:
Sale windows let you set everything up early and have tickets go live — and stop — on their own, with no day-of scramble.
Pro tip
Set a quantity on capacity-limited tickets so you never oversell. For open events, leave it blank and let registrations run.
Two more options shape who gets in and how they're labeled:
Require approval before confirming registration — When checked, sign-ups for this ticket arrive as Pending instead of confirmed. You review and approve or decline each one in Registrations. Use this for invite-only events, or paid tickets where you want to vet buyers first.
Default Badge Role — Auto-assigns a role to everyone who buys this ticket. Options are Attendee (the default), Speaker, Host, MC, Sponsor, VIP, Volunteer, Press, and Staff. The role shows on badges and in the attendee app, and can drive different access during your event. You don't have to set this — leave it on Attendee if you don't need segmentation.
Each ticket type carries its own transfer and refund rules, set in the Transfer & Refund Policy box.
Check Allow Transfers to let attendees hand their ticket to someone else. You then choose a Transfer Mode:
You can also set a Transfer Fee and a Cutoff (how many hours before the event transfers stop — default 24). The cutoff is useful when you've pre-printed badges or finalized collateral and can't have names changing last-minute.
Check Allow Refund Requests to let attendees request refunds, with an optional Refund Fee (%) and its own Cutoff in hours (default 48).
Pro tip
Cutoffs protect your day-of operations. If you print badges the night before, set the transfer cutoff to at least 24 hours so the names you print are the names that show up.
When editing an existing ticket, the Visible on registration page toggle controls whether the public can see it. Turn it off for tickets you're still preparing, or for internal types like a "Staff" ticket that should never appear publicly.
On the Ticket Types list, each card shows its current (resolved) price with the active phase name, quantity remaining, and sale dates. You can reorder, edit, or delete ticket types at any time. Deleting a type does not affect existing registrations — people who already registered keep their spots.