Lobby4 min read

Setting Up Event Info (Lobby)

Publish Wi-Fi, parking, venue, and other details to the Info tab in Gythr Here.

1

What Lobby Is

Click Lobby in the sidebar under the Build section. Lobby is where you add the information attendees need — Wi-Fi, parking, venue details, and more. Published sections appear in the Info tab of Gythr Here, your attendees' mobile app. (Lobby is also home to your Event FAQs — see the separate guide.)

Screenshot: Lobby info sections list
2

Adding a Section

Click Add Section and pick a Section Type. There are ready-made types — WiFi, Parking, Venue Info, Getting There, Emergency Info, Code of Conduct, Social Media, Food & Drink, Accessibility, Contact — plus a Custom Section for anything else. Each type has its own icon in the app, and picking one pre-fills the title.

Then fill in:

  • Title — the section heading (e.g. "WiFi Information")
  • Content — the details. Any URLs are automatically linked for attendees, and line breaks are kept.

Pro tip

Write content as plain text — there's no need for formatting. Paste a full https:// link and Gythr turns it into a tappable link in the app.

3

Timing & Ticket Visibility

Two optional controls decide when and who sees a section:

  • Visible from / Visible until — schedule a window. Leave blank to show it always, or set dates to reveal day-of details at the right moment. Timed sections get a Timed badge in the list.
  • Visible to — restrict the section to specific ticket types. Leave it empty for all attendees, or select tiers so only, say, VIP or all-access holders see the lounge directions or after-party access.

Pro tip

Use a timed section for things attendees only need on the day — like 'Doors & coat check' — so your Info tab isn't cluttered weeks ahead.

4

Publishing & Display

New sections start as Draft (hidden). When one's ready, click the eye icon on its row to Publish it — only published sections reach attendees. Reorder sections with the up/down arrows, and edit or delete from the row.

Use the event-wide Default display toggle — All Open (sections expanded) or All Closed (titles only, tap to expand) — to control how the Info tab first appears.