From your dashboard, click Gate in the sidebar under the Build section. Gate is Gythr's registration and ticketing module. On the Gate landing page, click Ticket Types to manage your tickets.
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Registration & Tickets4 min read
Setting Up Ticket Types
Create free and paid tickets with sale windows and pricing phases.
1
Navigate to Gate
Screenshot: Gate landing page with Ticket Types card highlighted
2
Understanding Ticket Types
A ticket type defines an admission category for your event. You can create as many types as you need. Common examples:
- General Admission — Standard entry for most attendees
- VIP — Premium access with extra perks
- Student — Discounted rate for students
- Speaker — Complimentary tickets for your speakers
- Volunteer — Free tickets for event staff
3
Creating a Ticket Type
Click Add Ticket Type and fill in the details:
- Name — A clear label like "Early Bird" or "General Admission."
- Description — What's included with this ticket. Shown on the public event page.
- Price — Set to $0 for free tickets, or enter a dollar amount for paid tickets. Paid tickets require Stripe to be connected.
- Quantity — The total number available. Once sold out, the ticket shows as unavailable.
- Sale Window — Set a start and end date for when this ticket is available for purchase. Outside the window, the ticket appears as "Not Yet Available" or "Sales Ended."
Screenshot: Ticket type creation form
Pro tip
Use sale windows to automate your ticketing phases. Set early bird tickets to close two weeks before the event, and general admission to open right after.
4
Free vs. Paid Tickets
Free tickets are confirmed immediately when someone registers. No payment is collected — the attendee fills out the form and gets a confirmation email with their QR code right away.
Paid tickets redirect the registrant to Stripe Checkout after submitting the form. The registration is only confirmed after successful payment. If payment fails or is abandoned, no registration is created.
Important
Paid tickets require a connected Stripe account. See the 'Connecting Stripe for Payments' guide to set this up.
5
Managing Ticket Availability
Back on the Ticket Types list, you can see each ticket's status at a glance:
- Available quantity — How many tickets remain
- Sale status — On sale, not yet available, or sales ended (based on window)
- Price — Free or the dollar amount
You can edit or delete ticket types at any time. Deleting a ticket type does not affect existing registrations — people who already registered keep their spots.