Shop5 min read

Setting Up Your Shop

Turn on your event storefront, understand the dashboard, and start selling merch your attendees pick up on-site.

1

What Shop Is

Shop is your event's merchandise storefront, built right into Gythr Here — the same app your attendees already use for their tickets and schedule. There's no separate store to set up and no second site to send people to. Attendees browse and pay inside the app, then pick their items up in person at your event.

Because it lives where your attendees already are, Shop is for physical merch with on-site pickup — tees, hoodies, tote bags, pins, books. There's no shipping in this version: every order is collected at a pickup table during the event.

Pro tip

Shop is free to turn on for every plan tier. Gythr takes a small marketplace fee per sale (see 'Refunds & Marketplace Fees'); the rest is paid out to you.

2

Turning the Shop On

Open the Shop module from your dashboard (it's under "Grow the Event") and go to the Settings tab. Flip Shop Visibility on. That single toggle controls whether the Shop tab appears for attendees — when it's off, nobody can see or buy products, even if you've added them.

Your event also needs to be published or live for the storefront to show. While you're in draft, you can build out products privately; they go live the moment the event is published and the shop is on.

Important

Adding products alone doesn't make them purchasable — Shop Visibility has to be on AND the event has to be published or live. All three conditions are required.

3

The Dashboard at a Glance

The Shop module has three tabs and a stat bar across the top:

  • Revenue — total collected across all non-refunded orders
  • Orders — how many orders have been placed
  • Items Sold — total units across all orders
  • Pickup Rate — the share of orders actually collected (picked up vs. forfeited)

The tabs are Products (your catalog), Orders (every purchase, with pickup and refund controls), and Settings (visibility, the pickup clock, the merch window, low-stock alerts, and your forfeit policy).

Screenshot: Shop dashboard with stat bar and Products/Orders/Settings tabs
4

Your Setup Checklist

A working shop takes about five minutes:

  1. Settings → turn on Shop Visibility
  2. Set your Pickup Clock (12, 24, or 48 hours) and write your Forfeit Policy text
  3. Add a Low-Stock Alert Email so you hear about run-outs
  4. Products → Add Product, with at least one size/color variant and a stock count
  5. Publish your event (if it isn't already)

That's it — the Shop tab now appears in Gythr Here for your attendees.