Selling Merch During Registration

With this on, your merch shows up right inside the registration flow. After an attendee picks their ticket and fills in their details, they see an "Add merch — pick up at the event" section. Anything they add rides along into the same checkout as their ticket — one payment, one card entry, one receipt.

It's the highest-intent moment you'll ever get: someone who just decided to come is the most likely person to buy a shirt. Catching that impulse at registration beats hoping they open the app again later.

In Shop → Settings, turn on Sell merch during registration. It sits just under Shop Visibility and is only available when the shop itself is on. That's the whole setup — your existing active products automatically appear in the registration flow.

When an attendee adds merch, the ticket and the merch are combined into a single Stripe checkout. Behind the scenes, Gythr:

• Reserves the merch stock the moment checkout begins, so it can't be oversold while they pay
• Creates the registration and the merch pre-order together once payment succeeds
• Releases the reserved stock automatically if they abandon checkout without paying

The attendee lands on a confirmation that says "You also pre-ordered merch — find it under Shop → My Orders and pick it up at the event."

The merch step appears for tickets that go straight to checkout — paid tickets and free tickets alike (a free ticket plus merch simply runs the merch through checkout). It does not appear for approval-required or waitlist tickets, since those attendees aren't confirmed buyers at the moment of registering.